FAQs

Frequently Asked Questions

We are always here to help and give advice on your First Aid training, so if you have any questions, please do contact our friendly team on either 0845 838 7762, the Live Chat or contact form at the foot of the page.

We have answered some of the questions that we are most often asked below. Just click on the relevant question to reveal the answer.

How many First Aiders do I need?

Your First Aid Needs Assessment will help you decide how many First Aiders that you require. There are no hard and fast rules on exact numbers and you will need to take into account all the relevant circumstances of your particular environment. We have a handy Needs Assessment Calculator to help you, otherwise call us 0845 838 7762 and we will take you through it.

Some useful things to consider when deciding on the number of delegates to train are:

The Health and Safety Executive (HSE) guidelines on leave and absence state that it is essential that provision is made at all times at work. Employers need to ensure adequate provision for annual leave and other planned absences of their First Aid personnel. Employers should also consider what cover is needed for unplanned and exceptional absences such as sick leave or special leave, due to bereavement.

All First Aid training certificates are issued to the individual, so we would recommend that you train as many staff as you can spare on the day(s) of training. This will ensure that you have enough cover and fulfil your statutory requirements.

You can view the full guidelines on the Health and Safety Executive website or click here for the HSE First Aid at Work Your Questions Answered PDF.

What course do I need to take?

The findings of your First Aid Needs Assessment will help you decide what course is required and we are always here to help and give advice on your First Aid training. You will need to take into account all the relevant circumstances of your particular workplace and then apply the current guidelines. We have a handy Needs Assessment Calculator to help you, otherwise call us 0845 838 7762 and we will take you through it.

You can view the full guidelines on the Health and Safety Executive website or click here for the HSE First Aid at Work Your Questions Answered PDF.

Can I be prosecuted if I don’t have sufficient First Aider cover?

According to the HSE website, the HSE may prosecute in cases where there is a significant risk, a disregard for established standards or persistent poor compliance with the law. More information can be found in the HSE’s Enforcement Policy Statement PDF.

What are my legal obligations?

The Health and Safety (First Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities and personnel to ensure their employees receive immediate attention if they are injured or taken ill at work. These Regulations apply to all workplaces including those with less than five employees and to the self-employed. Detailed information can be found in First Aid at Work – The Health and Safety (First Aid) Regulations 1981. Approved Code of Practice and Guidance PDF.

What is ‘adequate and appropriate’ will depend on the circumstances in the workplace. This includes whether trained First Aiders are needed, what should be included in a First Aid box and if a First Aid room is required. Employers should carry out an assessment of First Aid needs to determine what to provide.

The Regulations do not place a legal duty on employers to make First Aid provision for non-employees such as the public or children in schools. However, the HSE strongly recommends that non-employees are included in an assessment of First Aid needs and that provision is made for them.

How do the Health and Safety (First Aid) Regulations 1981 relate to the First Aid provision in schools?

Employers are responsible for the provision of appropriate First Aid equipment, facilities and First Aid personnel in respect of their employees – this includes schools, as they are workplaces. Although the Regulations do not require employers to provide First Aid for anyone else, the HSE strongly encourages employers to consider non-employees when carrying out their First Aid needs assessment and to make provision for them.

How does your training compare to other providers?

Unlike the big providers like, St John Ambulance and The Red Cross, all our courses are regulated by Ofqual, under their Regulated Quality Framework (RQF) and accredited by the FAA and FutureQuals – both external organisations.

Within the First Aid Awarding Organisation Forum’s Assessment Principles, there is a requirement that all trainers must hold an assessing qualification to be able to assess learners on regulated First Aid qualifications. All our trainers hold at least a Level 3 Award in Education and Training (RQF), which includes the required assessing (Internal Quality Assurance (IQA) Assessor) qualification, meeting the requirements of the Assessment Principles.

Along with clean Disclosure & Barring Service (DBS) checks, you can rest assured that you will be getting great quality trainers, delivering great quality training, to suit you.

Do you provide training in my area?

Generally yes, please review the ‘Training Near You’ interactive map at the side(end) of this page to see the areas we mainly cover. We do provide UK-wide training, by arrangement – at no additional fee. If we have been recommended to you, or you want training from one of the best regulated sources in the UK, then we will be more than happy to help.

I can’t release my staff for a block of consecutive days, can courses be split up?

YES – The HSE require various contact hours for First Aid courses, which we can deliver back-to-back, or broken down into individual days/evenings to suit you. Our courses can also be run in-house, or at a location of your choice for up to 12 delegates.

Can you arrange courses to be run on evenings, or at weekends?

Sure, no problem. Our trainers are available 7 days a week, up to 22:30 hours in the evening, so we can work to a time that best suits you. Our courses can also be run in-house, or at a location of your choice.

How many hours do the courses take?

The Health and Safety Executive (HSE) require various contact hours for First Aid courses, which we can deliver back-to-back, or broken down into individual days/evenings that best work for you. Our trainers are available 7 days a week, up to 22:30 hours in the evening, so we are very flexible on timings. Our courses can also be run in-house, or at a location of your choice for up to 12 delegates. For specific contact time requirements, please view the Course Information and the individual course info.

How long is my certificate valid for?

The First Aid at Work and Emergency First Aid at Work certificates are valid for three years, as are most of our other regulated course certificates. Review the Course Information and validity of the various certificates by checking out the individual course info. Annual refresher courses are highly recommended by the HSE.

I've lost my certificate, can you help?

No problem. If your certificate has been lost, damaged or kept by your previous employer, please contact us on 0845 838 7762 or email us at firstaid@tacticaltuition.com with your full name, company name, date of course (do not worry if you can not remember the exact date) and the email subject – ‘Replacement Certificate’.

There may be a small charge for a replacement certificate.

You're coming to us to do the training, what are your requirements?

The space must be clean and tidy, please, with enough space for the number of delegates booked, to sit comfortably along with space for the trainer and the training equipment. Ideally, a data projector/screen and a flip pad would be useful too, but it is not a problem if you do not have these, as the trainer can bring them.

In addition to the answers above, the Health and Safety Executive (HSE) have a useful FAQ section on their website, but we are always here to help and give advice!

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Not sure what cover you need to meet your legal requirements? We can quickly help you to find out… more >

If you only have a small number of staff that you wish to have trained, the ideal solution for you is to book on to one of our open courses… more >

The Level 3 (RQF) Award First Aid at Work qualification is designed for anyone who needs to or would like to be an accredited First Aider in the workplace… more >

The Level 3 (RQF) Award in Emergency First Aid at work qualification is designed for anyone who needs to or would like to be an Emergency First Aider in low risk environments… more >

This course is designed for those who are responsible for overseeing fire safety, designated Fire Marshals/Wardens and anyone who needs to know how to use a fire extinguisher… more >

The course is designed for managers, supervisors, business owners, and anyone responsible for health and safety for small and medium-size businesses… more >

This course is designed for those who undertake manual handling activities in their working role and it can be customised so that delegates can experience handling objects which they would encounter in their workplace… more >

If you work or plan to work in the outdoors, or if you are just a keen outdoors person, this comprehensive two-day course covers a wide range of First Aid emergencies, enabling all participants to deal with emergency situations with confidence in a prompt, safe and effective way, particularly where professional medical help is not immediately available… more>

This specialised Duke of Edinburgh (DofE) First Aid course fulfils the requirements of the First Aid element of the expedition syllabus and it is suitable for the Bronze, Silver and Gold DofE awards participants… more>

The Level 3 (RQF) Award in Paediatric First Aid qualification is accredited and regulated and provides First Aid training specifically for those learners who would like to be able to administer First Aid to infants under the age of 1 and children from the age of 1 up to the onset of puberty… more >

This course covers everything you need to know on helping a sick, injured or ill child, prior to the arrival of the emergency services… more >

Employers are legally required to ensure their First Aiders are competent and maintain their skills throughout the three years in which their certificates are valid. This refresher training should be provided in the years when a First Aider is not initially qualifying or re-qualifying… more >

The First Aid at Work requalification training course updates the First Aid skills of those who need to renew their First Aid at work certificate. The HSE strongly recommends that you requalify within a month of your certificate expiring… more >

The Level 2 (RQF) Award in Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillation (AED) qualification is designed to provide learners with the skills and knowledge to administer basic life support and use an AED in an emergency… more >

Catastrophic bleeding is life-threatening and can kill in minutes, so having a fast and effective method of stopping bleeding is a must have skill. This course will equip the user with the necessary skills, knowledge and expertise on how to apply a Tourniquet (CAT, MAT, and SOFT T) and Haemostatic dressings (Celox/Quick Clot) in the event of an emergency… more >

The Level 3 (RQF) Award in Oxygen Therapy Administration enables users to administer oxygen safely and effectively for casualties with breathing difficulties. Delegates will learn how and when to administer oxygen to a casualty and the safety concerns with carrying, storing and administering it… more >

The Level 3 (RQF) Award in Immediate Management of Anaphylaxis (EpiPen) qualification is designed to provide the necessary skills to manage casualties with anaphylaxis and ultimately performing effective basic life support if required until emergency assistance arrives… more >

All our trainers are qualified Internal Quality Assurance (IQA) Assessors, meeting the First Aid Awarding Organisation Forum’s Assessment Principles for First Aid… more >

Training Near You

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Regulated by Ofqual

Under their Regulated Quality Framework (RQF) and accredited by the FAA and FutureQuals.

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